Affected services:

  • SafetyAware

Some customers are experiencing intermittent device connectivity.

Opened on Thursday 6th June 2019, last updated

Resolved — The issues have been resolved. Devices are now connecting reliably.

Posted

Identified — Our IoT provider has escalated the connectivity issue to their senior technical team.

Posted

Identified — There is a problem at our IoT Service Provider. They are investigating.

Posted

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted