Affected services:

  • SafetyAware

Intermittent outages in Control Center - "wheel is spinning"

Opened on Wednesday 31st July 2019, last updated

Resolved — Control Monitor has been stable for sometime.

Posted

Monitoring — Control Center is back up and communicating properly with the SafetyAware smartphone apps. We will continue to monitor the performance of both Control Center and the Apps. Note that we have a maintenance outage scheduled for the early morning of August 7.

Posted

Investigating — We are currently experiencing an outage in Control Center and some apps not being able to communicate consistently with Control Center. This is being investigated.

Posted

Monitoring — Control Center is now accessible, and the Apps are able to connect and check-in. We are continuing to monitor the behaviour of the system.

Posted

Investigating — We are investigating the issue and are restarting critical services.

Posted

Identified — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted