Opened on Thursday 15th October 2020, last updated
Resolved — Dear valued customers. Our development team have deployed a permanent fix for the issue. Since then the System is has been running normally and is fully operational. We will continue to monitor the solution are closing the incident, Thank you. Customer Success Team.
Monitoring — Dear valued customers. Our development team have identified the root cause of the issue and are working on a permanent fix. In the meantime we are monitoring the solution and will apply temporary fixes if required. System is currently running normally. Customer Success Team.