Affected services:

  • SafetyAware

Urgent Maintenance Planned

Scheduled for Wednesday 5th February 2020 at 01:00 (Mountain Time (US & Canada))

Schedule/description of work

We will be performing an upgrade to the system this evening in order to improve performance across the SafetyAware solution. This upgrade will reduce latency in response from the application. The start time for the window is now delayed until 1am Mountain Feb 5, systems will be operational until this time.

Scheduled start time
February 05, 2020 01:00
Duration
5 hours
Status
Finished

Updates

Subscribers may have not received an accurate confirmation that the planned maintenance was completed. This is a second notice to confirm the maintenance period has concluded at 6:00am MT. All services are restored.

Posted by Garrett Desruisseaux

All services have now been restored. Operations have resumed with the upgraded platform.

Posted by Customer Success Team

We are currently in the process of restoring the upgraded service. Thank you for your patience during this update.

Posted by Customer Success Team

Our upgrade window will need to be extended as our data replication is taking longer then previously expected. We expect to have the upgrade completed by 5:00 AM Mountain.

Posted by Customer Success Team

The upgrade window has now started. We will inform upon completion.

Posted by Customer Success Team

The start time for the window is now delayed until 1am Mountain Feb 5, systems will be operational until this time. The window period has also been reduced to an expected 2 hours.

Posted by Customer Success Team

The SafetyAware service upgrade has started. We will announce service restoration when successfully completed.

Posted by Customer Success Team

This is a reminder of the upcoming maintenance window starting at 11pm Mountain. SafetyAware will be unavailable during the maintenance window and updates will be provided at the start and when the service is available again on completion.

Posted by Customer Success Team