Affected services:

  • SafetyAware

SafetyAware Planned Emergency Maintenance Outage for Sunday August 4th starting at 1am MDT

Scheduled for Sunday 4th August 2019 at 01:00 (Mountain Time (US & Canada))

Schedule/description of work

SafetyAware devices have not been able to connect properly with Control Center throughout much of the day (August 3, 2019). We have isolated the cause to faulty behaviour in a component of our IoT Service Hub. We will be having a planned maintenance outage tonight starting at 1AM Sunday morning August 4, 2019, so that we can rebuild and restore that component to its original functioning state. During this planned outage, Control Center will not be available.

Scheduled start time
August 04, 2019 01:00
Duration
4 hours
Status
Finished

Updates

The SafetyAware Planned Emergency Maintenance Outage (morning of August 4, 2019) is now complete. Control Center is back up and running. Devices are still having problems connecting to Control Center at this time. We have engaged more resources in the resolution of this issue. We apologize for the inconvenience of this outage, and thank you for your patience.

Posted

We are near the end of the emergency maintenance work. Control Center will be offline until this work is complete.

Posted